Terms and Conditions

Terms and Conditions
Last updated: April 2026
Please read these Terms carefully before using our platform. By creating an account or booking a package, you agree to these Terms.
‍
1. General Provisions and Scope
These Terms and Conditions (“GTC”) govern the contractual relationship between Capture Core Moments UG (haftungsbeschränkt), Cosimastraße 12, 81925 Munich, Germany (hereinafter the “Provider”, “we” or “us”),
and users of the digital event and photo-sharing platform “Capture Core Moments” (hereinafter the “Customer”, “you”, or “User”).
Capture Core Moments provides a web-based platform that enables Hosts to create a private shared media gallery for the collection, organization, and sharing of photos, videos, and messages from private and professional events.
These GTC apply to consumers and businesses unless expressly stated otherwise. Consumers are natural persons entering into a legal transaction for purposes that are predominantly outside their trade or profession (§ 13 BGB). Businesses are natural or legal persons acting in the exercise of their commercial or professional activity (§ 14 BGB).
By registering an account, purchasing a package, or using the Platform, you agree to the validity of these GTC.

2. Description of Services
Capture Core Moments provides a digital platform that enables customers to create event-specific galleries and allows invited guests to upload photos, videos, text messages, and voice messages via QR code or link.
The scope of services may include in particular:
-Creation of an event gallery for a specific event
-Upload of photos and videos by guests
-Digital guestbook with text and audio messages
-Viewing, downloading, and sharing of uploaded content
-Viewing, downloading, and sharing of uploaded content
-Customizable event gallery design
-Temporary cloud-based storage of uploaded content
-Optional creation and ordering of printed products (e.g., photo books, QR cards).
The Provider offers a technical platform, not a guarantee that a specific number of uploads will occur or that guests will actively participate.
‍
3. Proper Use and Event Limitation
Each purchased event gallery may only be used for one specific event (e.g., one wedding, one birthday celebration, one corporate event). It is prohibited to: use one gallery for multiple unrelated events, use the Platform for continuous or undisclosed commercial purposes, use the Platform in a manner that exceeds typical private event usage, or use the Platform in a manner that threatens system stability. Any misuse may result in restriction or termination of access in accordance with these GTC.

4. Registration and Account Security
4.1 Eligibility: You must be at least 18 years old and legally capable of entering into a binding contract.
4.2 Account Creation: Registration requires accurate and complete information. You are responsible for keeping your account data up to date.
4.3 Account Security: You are responsible for all activities conducted through your account. Access credentials must be kept confidential. Any unauthorized use must be reported immediately to info@capturecoremoments.com.

5. Packages, Prices, and Payment
5.1 Packages: We, the provider, offer various packages with different features and storage durations. The current scope and prices are displayed on the website at the time of purchase.
5.2 Prices and VAT (Kleinunternehmerregelung): Pursuant to § 19 (1) German Value Added Tax Act (UStG), no value-added tax (VAT) is charged or shown, as the Provider qualifies as a small business (“Kleinunternehmen”). Prices are displayed in Euros (EUR). Depending on the Customer’s location or settings, prices may also be displayed in other currencies for informational purposes. The final amount charged is shown during checkout and is binding.
5.3 Payment: Payment is due immediately upon purchase. Prices are as displayed on the website at the time of purchase and include applicable taxes. In the event of non-payment, we reserve the right to suspend access to your gallery. Accepted payment methods are displayed during checkout. Payments are processed securely via external payment providers (Stripe).

6. Voluntary Social Commitment
As part of our social commitment, Capture Core Moments UG (haftungsbeschränkt) voluntarily donates 1 EUR per purchased package to DKMS (Deutsche Knochenmarkspenderdatei gGmbH). This donation is made solely by the provider from its own revenue. It is not a price component, does not constitute a customer donation, and does not affect the contractual consideration, refunds, or withdrawal rights of the customer. There is no legal entitlement to the donation. The provider reserves the right to adjust or discontinue this voluntary contribution at any time in the future.

7. Right of Withdrawal (EU Consumers Only):
7.1 Right of Withdrawal: If you are a EU or EEA consumer, you have the statutory right to withdraw from this contract within 14 days without giving any reason.
7.2 Withdrawal Period: The withdrawal period expires 14 days after the conclusion of the contract. However, by confirming your purchase, you expressly request that we begin delivering the service immediately.
7.3 Exercise of the Right of Withdrawal: To exercise the right of withdrawal, you must inform us (Capture Core Moments UG (haftungsbeschränkt), Cosimastraße 12, 81925 Munich, Germany, email: info@capturecoremoments.com) by an unequivocal statement (e.g. email).
7.4 Expiry of the Right of Withdrawal: The right of withdrawal expires prematurely if: the service has been fully performed, and you expressly consented to the commencement of the service before expiry of the withdrawal period, and you acknowledged that you lose your right of withdrawal upon full performance.
‍
8. User Content and Rights
8.1 Ownership: You retain all rights to content uploaded by you or your guests (“User Content”). We will never use your Content for marketing, advertising, or any purpose beyond delivering the service, without your explicit written consent.
8.2 License: You grant the Provider a non-exclusive, limited, revocable license to store, process, and display User Content solely for the purpose of providing the contractual services. This licence expires and all content is deleted at the end of your package period.
8.3 Responsibility: You are responsible for ensuring that User Content does not violate third-party rights or applicable laws. This includes obtaining necessary consents from persons depicted.
As a Host, you are responsible for:
-Ensuring all Guests uploading to your gallery are aware of and have accepted our Privacy Policy.
-Ensuring that any Content featuring identifiable individuals has been uploaded with the consent of those individuals, particularly Content featuring minors.
-Ensuring that the unique event link and QR code are shared only with intended guests.
-Ensuring that Content uploaded to your gallery complies with applicable law and these Terms.
You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses (including legal fees) arising from Content uploaded to your gallery by you or your Guests.
8.4 Prohibited Content: Uploading illegal, abusive, defamatory, pornographic, or otherwise unlawful content is prohibited. We reserve the right to remove any Content that violates these Terms and to suspend or terminate accounts without notice in the event of serious violations.

9. Storage Duration and Deletion
9.1 Storage Period: User Content is stored for the duration specified in the selected package (typically 90–365 days from the event date).
9.2 Download Responsibility: You are responsible for downloading your content before the storage period expires.
9.3 Automatic Deletion: After expiry of the storage period, content is automatically deleted. Liability for data loss is excluded except in cases of intent or gross negligence.

10. Liability
10.1 General Limitation: The Provider is liable without limitation for damages resulting from: intent or gross negligence, injury to life, body, or health, mandatory statutory liability (e.g., product liability law), or expressly assumed guarantees.
10.2 Slight Negligence: In cases of slight negligence, liability is limited to breaches of essential contractual obligations (cardinal obligations) and to foreseeable, typical damages.Our total liability to you under this clause shall not exceed the amount you paid for the relevant package.
10.3 Service Availability: We aim to maintain high platform availability but cannot guarantee uninterrupted access. Temporary interruptions due to maintenance, updates, or technical issues do not constitute a breach of contract. Planned maintenance will be communicated in advance where possible. We are not liable for temporary unavailability beyond our reasonable control.

11. Termination and Access Restriction
11.1 Termination by Customer: You may terminate your account at any time. Upon termination, access to stored content ends, and all content in your gallery will be deleted. We recommend downloading all content before termination. Termination does not entitle you to a refund of any fees already paid, except where required by law.
11.2 Termination by Provider: The Provider may suspend or terminate access for objective reasons, including misuse, legal violations, or system abuse, while considering proportionality.
11.3 Fair Use Policy: “Unlimited” uploads are subject to fair use. Excessive or abusive usage may result in limitations to protect platform stability.

12. Intellectual Property
All rights to the Platform, including software, design, and branding, remain with the Provider. Any unauthorized use, attempt to copy, modify, reproduce, redistribute, or create derivative works based on our platform design, features, branding, or code is strictly prohibited.

13. Governing Law and Jurisdiction
13.1 Governing Law: These GTC are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
13.2 Jurisdiction: For business customers, the place of jurisdiction is Munich, Germany. For consumers, statutory jurisdiction rules apply.
13.3 Online Dispute Resolution: The European Commission provides an online dispute resolution platform at: https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
‍
14. Changes to These Terms
We reserve the right to modify these GTC for valid reasons (e.g., legal or technical changes). Changes will be communicated to the User via email or through a notification on our Platform in advance. If a User objects, they may terminate the contract.

15. Severability
If any provision of these GTC is invalid, the remaining provisions remain unaffected.

16. Contact
Capture Core Moments UG (haftungsbeschränkt)
Cosimastraße 12
81925 Munich, Germany
Email: info@capturecoremoments.com
Website: www.capturecoremoments.com